Privacy Policy
This policy applies to information about you which is collected by us. This policy sets out how we use and protect any information about you that you give to us through your use of the TransABC Website ("Website"). If you have any questions or comments in relation to this policy, please contact us.
Privacy Policy
We may change this policy from time to time by updating this page. You are advised to check it
from time to time in order to ensure that you are aware of any changes and that they are acceptable to you.
What information do we collect about you?
What do we do with your information?
How do we collect the information?
What about anonymous information?
Who do we disclose your information to?
Direct Marketing
Accessing your information
What do we do to keep your information secure?
Linking
Cookies and web beacons
What information do we collect about you?
In general, you can view parts of the Website without giving us any information.
On certain pages we will request information about you, for example, the registration and order pages.
We will only be able to provide you with our full Website environment if you have completed and submitted the
information required for the registration and order process and this is accepted by us in accordance with our
Website terms and conditions.
Some of the information that we collect will be 'Personal Data.' This means data related to you and
which identifies you. In this policy, we use the terms 'Personal Data' and 'information about you'
interchangeably.
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What do we do with your information?
We may use information about you for any of the following purposes:
How do we collect the information?
We collect information about you using various methods, including:
- » when you submit it through the Website; and
- » when you telephone or email us, or correspond with us by means other than
through this Website.
We may combine information that we collect about you through this Website with information that
you provide to us by other means, or that is provided to us by third parties. We may store that
information together in a combined database or in separate databases.
We will not retain information about you for longer than is necessary for the purpose for which it was
intended, or as required under any contract or by law (and we will usually delete data once a user
tells us that that he/she will no longer be using this service). We will not collect an excessive
amount of information from you nor information that is not relevant to the purposes for which it
was collected.
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What about anonymous information?
We may automatically collect technical information from which you cannot be identified when
you connect to this Website. An example is the domain name of another website from which you linked
to this Website. We collect this information to help us with identifying users' browsing preferences.
The information is used for internal purposes only so that we can carry out research on your
demographics, behaviour and interests. Anonymous or generic information from which you cannot be
personally identified is not Personal Data and is therefore outside the scope of this policy.
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Who do we disclose your information to?
We will not disclose to any third parties Personal Data which relates to you without
your consent, except:
- » where it is necessary to enable any of our staff, employees, agents, contractors, suppliers or commercial partners to provide a service to us or to perform a function on your behalf (including providing marketing assistance, market research or customer services; and administering your membership, supplying products or services that we provide to you now or in the future, or any free prize draws, prize competitions or promotions);
- » to our professional advisers;
- » to the purchaser or potential purchaser of our rights and obligations relating to this Website; or
- » where it is necessary in order to pursue our legitimate interests or if we are required to or are permitted to do so by law.
You acknowledge that any information that you submit into any environment that is visible to others
(e.g. blogs, forums and discussion pages) will result in such information being published in like manner.
You should take common sense precautions about the information you provide in such environments and
acknowledge that your information will be published in such a way for others to see.
For any disclosure of your Personal Data by us to a carefully selected third party or to any third party on the above list,
we will comply with data protection law by ensuring that there are arrangements in place to ensure that the
third party does not use your Personal Data for any purpose other than purposes that we specify and in accordance with
the purposes outlined in this policy, and keep it secure.
If we disclose your Personal Data to a third party which is outside the European Economic Area, we will not do so
until we have taken steps to ensure that your Personal Data will be afforded the same level of
protection as that required from us by data protection law.
We will take all reasonable precautions to ensure that our staff and employees who have access to information
about you have received adequate training to ensure that they process that information only in accordance
with this policy and with our obligations under data protection law. We may take disciplinary action against our
staff and employees in the event of non-compliance, should we consider this to be appropriate.
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Direct Marketing
We may use information about you which we hold in order to provide you with information about
products, promotions, and other such information which we believe may be of interest to you if you
select to receive such information when you complete the registration or order process.
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Accessing your information
Under certain data protection laws you may have the right to request details of Personal Data
which we hold about you. If we are permitted by law, we may charge you a small fee.
If you would like to make any such request please contact us.
Please help us to ensure that the information about you that we hold is accurate and up to date. If you
think that any information we have about you is incorrect or incomplete, please write to our customer
services department in the manner set out above. We will correct or update any information
about you as soon as reasonably possible.
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What do we do to keep your information secure?
We are committed to ensuring that your information is secure. In order to do so, we have
put in place reasonable procedures to safeguard and secure the information we collect through the
website. This has been done with a view to preventing unauthorised or unlawful processing of your
Personal Data and accidental loss or destruction of, or damage to, your Personal Data. Whilst we
have done all of this, we cannot guarantee that your information is secure when submitted or
otherwise communicated through insecure means.
We protect the security of your information by:
- » using encryption where appropriate;
- » using password protection where appropriate; and
- » limiting access to your information (for example, only our staff or employees who need access to it for the purposes described above will have access to it).
You must also take appropriate steps to keep your information secure by not using an obvious password,
by changing your password regularly, and ensuring that you do not divulge your password to any other person.
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Linking
This Website may link to other websites which are outside our control. Whilst we try to
ensure that we link only to websites that share our privacy and security standards, once you have
left this Website we cannot be responsible for the protection and privacy of any information
which you provide on other websites. You should exercise caution, and review the privacy statement
applicable to the website in question.
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Cookies and web beacons
We use cookies for certain areas of our Website. Cookies are files that store information
on your hard drive or browser. They enable this Website to recognise that you have visited
it before. Cookies help us to understand which sections of this Website are the most popular
because they allow us to see which pages visitors are accessing and how much time they
are spending on them. By studying these we are better able to adapt this Website to suit
your demands and provide you with a more customised user experience. For example, cookies
allow us to ensure that the information displayed on your next visit to this Website will
match up with your user preferences.
You may configure your browser to accept all cookies, reject all cookies, or notify you when
a cookie is sent. Each browser is different, so check the "Help" menu of your browser to learn
how to change your cookie preferences. For example, on Microsoft Internet Explorer, you can
disable or delete cookies by selecting "Tools/Internet Options" and reviewing your privacy
settings or selecting "delete cookies". Please note, however, that this Website is designed
to work using cookies and any disabling of them may affect your usage of this Website and
prevent you from taking full advantage of it. We do not exchange cookies with any third
party websites or external data suppliers, except with third parties working with us to
provide services to you.
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Our Support You can count on us
Our team is available available 24 hours a day, 7 days a week, 365 days a year.